.support-shell{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(280px,.7fr);gap:32px;align-items:start}.support-form-card,.support-case-card,.support-detail-card{background:#fff;border:1px solid rgba(36,28,24,.12);border-radius:20px;padding:28px}.support-form{display:grid;gap:18px}.support-form label,.support-fieldset{display:grid;gap:8px;font-weight:600;color:#2f2925}.support-form input,.support-form select,.support-form textarea,.support-detail-card textarea{width:100%;border:1px solid rgba(36,28,24,.18);border-radius:12px;background:#fffdfb;padding:12px 14px;font:inherit;color:inherit}.support-form textarea,.support-detail-card textarea{resize:vertical;min-height:120px}.support-form small,.support-muted{font-size:.875rem;color:#746b65;font-weight:400}.support-extra{display:grid;gap:16px;padding:18px;border-radius:16px;background:#fff8f2;border:1px solid rgba(186,90,65,.15)}.support-check{display:flex!important;grid-template-columns:none!important;align-items:flex-start;gap:10px!important;font-weight:500!important}.support-check input{width:auto;margin-top:4px}.support-route-card{display:grid;gap:12px;padding:22px;border-radius:18px;background:#fff7f0;border:1px solid rgba(181,81,58,.16)}.support-route-card h3,.support-form-card h2,.support-case-card h2,.support-detail-card h2{margin:0}.support-success{display:grid;gap:12px;padding:20px;border-radius:16px;background:#f4fbf6;border:1px solid #b9dfc2}.support-success strong{font-size:1.1rem}.support-case-list{display:grid;gap:12px}.support-case-item{width:100%;text-align:left;border:1px solid rgba(36,28,24,.12);background:#fff;border-radius:16px;padding:18px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;cursor:pointer;color:inherit}.support-case-item:hover,.support-case-item:focus-visible{border-color:rgba(177,75,52,.45);background:#fffaf7}.support-case-item strong{display:block;font-size:1rem}.support-case-item p{margin:4px 0 0;color:#746b65}.support-case-meta{display:flex;gap:8px;align-items:center;justify-content:flex-end;flex-wrap:wrap}.support-pill{display:inline-flex;align-items:center;min-height:26px;padding:3px 9px;border-radius:999px;background:#f1ece8;font-size:.75rem;font-weight:700;text-transform:capitalize}.support-pill.is-open,.support-pill.is-in_progress{background:#edf6ff;color:#245b87}.support-pill.is-waiting_on_user{background:#fff5d9;color:#765719}.support-pill.is-resolved,.support-pill.is-closed{background:#edf8ef;color:#2e6738}.support-pill.is-high,.support-pill.is-urgent{background:#fff0ed;color:#8c3e30}.support-layout{display:grid;grid-template-columns:minmax(300px,.65fr) minmax(0,1fr);gap:24px}.support-detail-empty{padding:42px 24px;text-align:center;color:#756b64}.support-thread{display:grid;gap:14px;margin:20px 0}.support-message{max-width:82%;border-radius:16px;padding:14px 16px;background:#f6f2ef}.support-message.is-customer{margin-left:auto;background:#fff0e9}.support-message.is-support{margin-right:auto;background:#f1f5f8}.support-message.is-note{margin-right:auto;background:#fff8dd;border:1px dashed #d6bd67}.support-message-head{display:flex;justify-content:space-between;gap:12px;font-size:.78rem;color:#766d66;margin-bottom:7px}.support-detail-meta{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0 18px}.support-case-number{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.82rem;color:#766d66}.support-actions-row{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.support-history-note{font-size:.85rem;color:#786f68}.support-form-status{min-height:1.25em;margin:0;color:#695f58}.support-form-status.is-error{color:#9b3929}.support-form-status.is-success{color:#2d6d3c}.support-admin-detail{display:grid;gap:18px}.support-admin-controls{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.support-admin-controls label{display:grid;gap:6px}.support-admin-controls select,.support-admin-controls input,.support-admin-reply textarea{width:100%;border:1px solid rgba(36,28,24,.18);border-radius:10px;padding:10px 12px;font:inherit;background:#fff}.support-admin-reply{display:grid;gap:10px}.support-admin-thread{max-height:46vh;overflow:auto;padding-right:4px}.support-legal-note{padding:14px 16px;border-radius:12px;background:#fff8e7;border:1px solid #ead7a2;font-size:.9rem}.support-admin-metadata{font-size:.85rem;white-space:pre-wrap;word-break:break-word;background:#f7f4f1;border-radius:12px;padding:12px}.support-cases-head{display:flex;justify-content:space-between;gap:20px;align-items:end;margin-bottom:22px}.support-cases-head p{margin:4px 0 0}.support-account-link{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 20px;border:1px solid rgba(36,28,24,.12);border-radius:16px;background:#fff}.help-article-directory{display:grid;gap:34px}.help-category-section{display:grid;gap:16px}.help-category-head{display:grid;grid-template-columns:auto minmax(0,1fr);gap:16px;align-items:start;padding-bottom:12px;border-bottom:1px solid rgba(36,28,24,.12)}.help-category-head span{display:inline-flex;align-items:center;justify-content:center;min-width:42px;height:34px;border-radius:10px;background:#fff3ec;color:#a64730;font-weight:800;font-size:.82rem}.help-category-head h2{margin:0 0 4px;font-size:1.35rem}.help-category-head p{margin:0;color:#6f655e;line-height:1.55}.help-article-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.help-article-card{display:grid;align-content:start;gap:8px;min-height:154px;padding:18px;border:1px solid rgba(36,28,24,.12);border-radius:14px;background:#fff}.help-article-card[hidden]{display:none}.help-article-card h3{margin:0;font-size:1rem;line-height:1.35}.help-article-card h3 a{color:inherit;text-decoration:none}.help-article-card h3 a:hover,.help-article-card h3 a:focus-visible{color:#a64730;text-decoration:underline;text-underline-offset:3px}.help-article-card p:not(.eyebrow){margin:0;color:#746b65;font-size:.92rem;line-height:1.5}.help-article-shell{display:grid;grid-template-columns:minmax(190px,.28fr) minmax(0,.72fr);gap:28px;align-items:start}.help-article-nav{position:sticky;top:92px;display:grid;gap:8px;padding:16px;border:1px solid rgba(36,28,24,.12);border-radius:14px;background:#fff}.help-article-nav a{color:#4d4540;text-decoration:none;font-weight:700;font-size:.92rem}.help-article-nav a:hover,.help-article-nav a:focus-visible{color:#a64730;text-decoration:underline;text-underline-offset:3px}.help-article-content{display:grid;gap:18px;max-width:780px}.help-article-content h2{margin:16px 0 0;font-size:1.25rem}.help-article-content p,.help-article-content li{color:#514943;line-height:1.7}.help-article-content ol,.help-article-content ul{margin:0;padding-left:22px}.help-article-content li+li{margin-top:8px}
@media(max-width:1000px){.help-article-list{grid-template-columns:repeat(2,minmax(0,1fr))}.help-article-shell{grid-template-columns:1fr}.help-article-nav{position:static;grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:900px){.support-shell,.support-layout{grid-template-columns:1fr}.support-admin-controls{grid-template-columns:1fr}.support-route-card{order:-1}}@media(max-width:620px){.support-form-card,.support-case-card,.support-detail-card{padding:20px}.support-case-item{grid-template-columns:1fr}.support-case-meta{justify-content:flex-start}.support-message{max-width:94%}.support-cases-head,.support-account-link{align-items:stretch;flex-direction:column}.support-actions-row .button{width:100%}.help-article-list,.help-article-nav{grid-template-columns:1fr}.help-category-head{grid-template-columns:1fr}.help-article-card{min-height:auto}}