Help Center · Creating & Publishing

Reviews, comments, and feedback for creators

How reader feedback differs across ratings, reviews, and chapter comments.

Last reviewed 14 August 2026

Summary

How reader feedback differs across ratings, reviews, and chapter comments.

Steps

  1. Use ratings for a lightweight signal.
  2. Use reviews for story-level critique.
  3. Use chapter comments for location-specific discussion when enabled.

What to expect

  • Feedback must follow Community Guidelines.
  • Creators should not manipulate reviews, retaliate against criticism, or expose private information.

Troubleshooting

  • Report harassment, spam, or fake engagement through Safety & Reporting.
  • Appeal moderation actions through the dedicated appeal path.

Related links

Article ID: creating-publishing / reviews-comments-feedback